FAQ: How do I order Wholesale?
1. Can I Order Wholesale Air Plants?
Anyone can order from our Wholesale, Bulk, and Favors pages. We have designed our site so wholesale and bulk ordering can easily be done online. These pages are very popular for Retailers, Event Planners, and Florists, but the only requirement is that you order the Minimum required per plant or variety. The minimum is normally 6 or 12 of a species. Anyone who loves air plants is welcome to order in bulk! The site will not let you add less than the required amount of plants to your cart so you cannot make a mistake.
2. Do you need my Business License/Tax ID information?
No. Since sales tax is only charged to orders shipped to Florida, there is no need to provide us with your Business License or Tax ID information. We will gladly refund sales tax for wholesale orders shipped to the State of Florida. Please include an Order Note at checkout or email us a reminder.
3. Do I need to make a Wholesale Account?
No. Anyone can order from our Wholesale selection without setting up an account. We do not keep your credit card information on file so you will be prompted to fill out our quick one page checkout when making repeat orders. If you want to make a customer account to save shipping addresses and to view your order history, please create one HERE.
4. Where are your Wholesale Listings?
Please visit our Wholesale Pages below:
Wholesale: Air Plants
Wholesale: Large Air Plants
Wholesale: Terrarium Glass
Wholesale: Complete Displays
5. What are your Wholesale Prices?
Our wholesale prices are found on the website on our wholesale pages. The price in your cart is per set. The unit pricing is found in the listing. All orders over $60 ship for free.
6. What Payment Methods do you accept for Wholesale Orders?
We accept Visa, MasterCard, American Express, PayPal, and Pay with Amazon. Payment is due at checkout. We do not accept purchase orders due to payment issues in the past.
7. Can you offer better pricing?
We offer discount pricing on some plants, namely bulk Ionanthas, for orders of over 100 plants. These listings have coupon codes in the listing which will automatically reduce the unit price. Apply the coupon code during checkout to receive the discount.
If you wish to inquire about even better pricing for orders over $250, please do not hesitate to email us at firstname.lastname@example.org. We will work with you to choose the right plants for your retail shop, event, wedding or party and will be happy to send you a private invoice. We are happy to customize plant options and terrariums.
8. What are your Best Sellers for the Retail Setting?
One of our most popular products for re-sellers who are looking to purchase a collection of air plants for their shop is the $109 Best Seller Pack which features a set of 33 plants. There are 6 of the large species included in this set, including the popular Xerographica. This assortment of air plants is proven to sell fast and compliment other items you may be selling. The Bulk Ionantha Collection, Xerographica, and Complete Teardrop Terrariums are also very popular.
Please review our Blog Post: "Want to Start a Successful Business?" for inspiration on what you can do with air plants in your retail store.
9. I am a retailer. How do I price the plants for my shop?
We recommend using the retail pages on our website to price out your plants. For many plants you can double the cost of the plant for retail.
10. Do you offer the same 30 Day Guarantee for Wholesale?
Yes. Our 30 Day Guarantee can work for you and your customers. We urge re-sellers of our plants to offer their customers a 30 day guarantee. If one of your customer’s loses a plant, have them return the plant to you and replace it for them, free of charge. Notify Air Plant Supply Co. during your next order and we will send along the replacement plant to you for free. We have found that our air plant guarantee reassures customers and leads to repeat business
11. How fast will my Wholesale Order arrive?
We provide the same level of customer service to our re-sellers, including the 30 day guarantee and the same expedited shipping method. Our orders generally arrive to wholesale customers within 3-5 days after the order is placed. We ship via USPS Priority Mail.
12. Can you rush my order?
Although we often say there are no air plant emergencies, we understand that sometimes you need your tillandsias right away. Before you worry about over-nighting, be advised that we use USPS Priority Mail as our main shipping service. This means that most orders will arrive 2 or 3 days after they leave our greenhouse. Most orders are shipped the next business day. For peace of mind, FedEx 2-Day is also offered a checkout for a $30 flat rate and is meant for orders of plants only (no hard good materials like terrariums or driftwood). These orders are shipped the same day if the order is made by 3 PM ET. Very heavy orders (namely bulk cork bark, wood, and terrariums) are usually sent with UPS Ground so we can maintain free shipping for these items. Please allow up to 6 business day days to West Coast locations for these types of wholesale orders. In the case of a mixed plant and hard good material order, we will split shipment so that the plants arrive in a timely manner. Check the details on our shipping page.
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